Definitions

Client: Any professional or natural person who is legally capable within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Website subject to these general conditions.

Services and Offerings: https://www.hotel-coulisses-du-theatre.com provides Clients with:

Content: All elements that make up the information on the Website, including text, images, and videos.

Client Information: Hereinafter referred to as “Information”, corresponding to all personal data that may be held by https://www.hotel-coulisses-du-theatre.com for the purpose of managing your account, customer relationship management, and for analysis and statistical purposes.

User: Any internet user connecting to and using the above-mentioned Website.

Personal Data: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of January 6, 1978).

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679).

 

1. Website Presentation

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, users of the website https://www.hotel-coulisses-du-theatre.com are informed of the identity of the various parties involved in its creation and monitoring:

Owner: Société Civile Immobilière Hôtel Les Coulisses du Théâtre
VAT Number: FR10 918 998 725
SIRET: 918 998 725 00025
RCS: 918 998 725 R.C.S. Saint-Quentin
8 Rue de la Comédie, 02100 Saint-Quentin

Publication Manager: Pierre Dumas and Delphine Duplaquet – contact@hotel-coulisses.com
The publication manager may be a natural or legal person.

Design: Rose et Piment

Hosting Provider: OVH – 2 rue Kellermann 59100 Roubaix 1007

Data Protection Officer (DPO): Pierre Dumas – contact@hotel-coulisses.com

These legal notices (GDPR-compliant) were generated using a free legal notice generator for websites.

 

2. General Terms of Use of the Website and Services Provided

The Website constitutes an intellectual creation protected under the provisions of the French Intellectual Property Code and applicable international regulations. The Client may not in any way reuse, transfer, or exploit for their own benefit all or part of the elements or content of the Website.

Using the website https://www.hotel-coulisses-du-theatre.com implies full and complete acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time, so users of the site https://www.hotel-coulisses-du-theatre.com are invited to consult them regularly.

This website is normally accessible to users at any time. However, an interruption for technical maintenance may be decided by https://www.hotel-coulisses-du-theatre.com, which will strive to communicate the dates and times of the intervention in advance. The website https://www.hotel-coulisses-du-theatre.com is regularly updated by its responsible party. Similarly, the legal notices may be modified at any time: they are binding on the user, who is invited to refer to them as often as possible to stay informed.

 

3. Description of Services Provided

The website https://www.hotel-coulisses-du-theatre.com aims to provide information about all the activities of the company. https://www.hotel-coulisses-du-theatre.com strives to provide the most accurate information possible on the site. However, it cannot be held responsible for omissions, inaccuracies, or shortcomings in updates, whether caused by itself or third-party partners who provide this information.

All information on the site is given for information purposes only and is subject to change. Moreover, the information on the website is not exhaustive and is provided subject to modifications since it was put online.

 

4. Contractual Limitations on Technical Data

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to its use. In addition, the user agrees to access the site using recent equipment, free of viruses, and with an up-to-date modern browser. The website is hosted by a provider located within the territory of the European Union, in accordance with the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service ensuring the best accessibility rate. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance, infrastructure upgrades, infrastructure failures, or in case the Services generate abnormally high traffic.

https://www.hotel-coulisses-du-theatre.com and the hosting provider cannot be held responsible in the event of internet network malfunctions, telephone line issues, or IT and telephony equipment failures, especially those due to network congestion preventing access to the server.

 

5. Intellectual Property and Infringements

https://www.hotel-coulisses-du-theatre.com is the owner of the intellectual property rights and holds the rights of use over all accessible elements on the website, including text, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited unless prior written authorization is obtained from https://www.hotel-coulisses-du-theatre.com.

Any unauthorized use of the site or any of the elements it contains will be considered an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the French Intellectual Property Code.

 

6. Limitations of Liability

https://www.hotel-coulisses-du-theatre.com acts as the publisher of the site and is responsible for the quality and accuracy of the content it publishes.

https://www.hotel-coulisses-du-theatre.com cannot be held liable for direct or indirect damage to the user’s equipment when accessing the website, resulting either from the use of equipment that does not meet the specifications stated in point 4, or from the appearance of a bug or incompatibility.

https://www.hotel-coulisses-du-theatre.com also cannot be held liable for indirect damages (such as loss of market opportunity or business opportunity) resulting from the use of the site. Interactive spaces (such as the option to ask questions in the contact area) are available to users. https://www.hotel-coulisses-du-theatre.com reserves the right to remove, without prior notice, any content posted in this space that would violate applicable French law, particularly data protection provisions. If necessary, https://www.hotel-coulisses-du-theatre.com also reserves the right to invoke the civil and/or criminal liability of the user, especially in the case of racist, offensive, defamatory, or pornographic messages, regardless of the medium used (text, photo, etc.).

 

7. Personal Data Management

The Client is informed of the regulations regarding marketing communication, the law of June 21, 2014, for trust in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Responsible for Collecting Personal Data

For Personal Data collected during the creation of the User’s personal account and during navigation on the Site, the data controller is Hôtel Les Coulisses du Théâtre. https://www.hotel-coulisses-du-theatre.com is represented by Pierre Dumas, its legal representative.

As the data controller for the data it collects, https://www.hotel-coulisses-du-theatre.com undertakes to comply with the framework of applicable legal provisions. It is also the responsibility of the Client to define the purposes of its data processing, to provide its prospects and customers, based on the collection of their consent, with complete information on the processing of their personal data, and to maintain a processing register that is in line with reality. Every time https://www.hotel-coulisses-du-theatre.com processes personal data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which https://www.hotel-coulisses-du-theatre.com processes them.

7.2 Purpose of Collected Data

https://www.hotel-coulisses-du-theatre.com may process all or part of the following data:

  • To enable navigation on the Site and the management and traceability of services and orders placed by the user: connection data and usage of the Site, billing, order history, etc.

  • To prevent and fight against computer fraud (spamming, hacking…): hardware used for navigation, IP address, password (hashed)

  • To improve navigation on the Site: connection and usage data

  • To carry out optional satisfaction surveys on https://www.hotel-coulisses-du-theatre.com: email address

  • To conduct communication campaigns (SMS, email): phone number, email address

https://www.hotel-coulisses-du-theatre.com does not sell your personal data, which is only used as necessary or for statistical and analytical purposes.

7.3 Access, Rectification, and Opposition Rights

In accordance with the applicable European regulation, Users of https://www.hotel-coulisses-du-theatre.com have the following rights:

  • Right of access (Article 15 of the GDPR) and rectification (Article 16 of the GDPR), updating, completing the User’s data

  • Right to block or delete the User’s personal data (Article 17 of the GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or where the collection, use, communication, or retention is prohibited

  • Right to withdraw consent at any time (Article 13-2c of the GDPR)

  • Right to restrict the processing of the User’s data (Article 18 of the GDPR)

  • Right to object to the processing of the User’s data (Article 21 of the GDPR)

  • Right to data portability of the data provided by the User when such data is subject to automated processing based on consent or a contract (Article 20 of the GDPR)

  • Right to define the fate of the User’s data after their death and to choose to whom https://www.hotel-coulisses-du-theatre.com should communicate (or not) their data to a third party they have previously designated

As soon as https://www.hotel-coulisses-du-theatre.com becomes aware of the death of a User and in the absence of instructions from them, https://www.hotel-coulisses-du-theatre.com undertakes to destroy their data, unless its retention proves necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.hotel-coulisses-du-theatre.com uses their Personal Data, requests its rectification, or objects to its processing, the User can contact https://www.hotel-coulisses-du-theatre.com in writing at the following address:

Hôtel Les Coulisses du Théâtre – DPO, Pierre Dumas
8 Rue de la Comédie 02100 Saint-Quentin, France

In this case, the User must specify the Personal Data they wish https://www.hotel-coulisses-du-theatre.com to correct, update, or delete, and provide clear identification, such as a copy of an identity document (ID card or passport).

Requests for deletion of Personal Data will be subject to the legal obligations imposed on https://www.hotel-coulisses-du-theatre.com, particularly with regard to the retention or archiving of documents. Lastly, the Users of https://www.hotel-coulisses-du-theatre.com may file a complaint with the supervisory authorities, notably with the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-Disclosure of Personal Data

https://www.hotel-coulisses-du-theatre.com agrees not to process, host, or transfer the collected Information about its Clients to a country outside the European Union or to a country that is not recognized as “adequate” by the European Commission without prior information to the client. However, https://www.hotel-coulisses-du-theatre.com retains the right to choose its technical and commercial subcontractors, provided they present sufficient guarantees in accordance with the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.hotel-coulisses-du-theatre.com undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of https://www.hotel-coulisses-du-theatre.com, the latter will inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.hotel-coulisses-du-theatre.com does not collect any “sensitive data.”

The Personal Data of the User may be processed by subsidiaries of https://www.hotel-coulisses-du-theatre.com and subcontractors (service providers), exclusively to carry out the purposes of this policy.

Within the scope of their respective duties and for the purposes stated above, the main people who may have access to the data of the Users of https://www.hotel-coulisses-du-theatre.com are mainly the customer service agents.

7.5 Types of Data Collected

Regarding users of the Site https://www.hotel-coulisses-du-theatre.com, we collect the following data which is essential for the functioning of the service, and which will be kept for a maximum period of 9 months after the end of the contractual relationship:

  • Name, surname, company, phone, email

Additionally, https://www.hotel-coulisses-du-theatre.com collects information that helps improve the user experience and provide contextualized advice:

  • Google Analytics

These data are kept for a maximum of 9 months after the end of the contractual relationship.

 

8. Incident Notification

Regardless of the efforts made, no transmission method over the Internet and no electronic storage method is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether they are national or European. We are committed to fully informing our customers of all issues related to the security of their accounts and providing them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://www.hotel-coulisses-du-theatre.com is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the possibility of the acquisition of https://www.hotel-coulisses-du-theatre.com and its rights would allow the transmission of such information to the potential buyer, who would then be bound by the same obligation to preserve and modify the data with respect to the user of the site https://www.hotel-coulisses-du-theatre.com.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.hotel-coulisses-du-theatre.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://www.hotel-coulisses-du-theatre.com takes all reasonable measures to protect them from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

 

9. Hyperlinks, Cookies, and Internet Tags

The site https://www.hotel-coulisses-du-theatre.com contains a number of hypertext links to other sites, set up with the authorization of https://www.hotel-coulisses-du-theatre.com. However, https://www.hotel-coulisses-du-theatre.com is not able to check the content of the sites visited and will not therefore accept any responsibility for this.

Unless you choose to disable cookies, you agree that the site may use them. You can disable these cookies at any time, free of charge, using the deactivation options provided, though this may reduce or prevent access to some or all of the services offered by the site.

9.1. Cookies

A “cookie” is a small information file sent to the user’s browser and stored on the user’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file includes information such as the user’s domain name, the user’s Internet service provider, the user’s operating system, and the date and time of access. Cookies cannot damage the user’s device.

https://www.hotel-coulisses-du-theatre.com may process user information about their visit to the site, such as the pages viewed, searches made. This information allows https://www.hotel-coulisses-du-theatre.com to improve the content of the site, the user’s navigation experience.

Cookies facilitate navigation and/or the provision of services on the site. The user can configure their browser to decide whether or not they wish to accept them so that cookies are stored in their device or, conversely, rejected, either systematically or based on the issuer. The user can also configure their browser to ask them whether they accept or refuse cookies each time before a cookie is stored on their device. https://www.hotel-coulisses-du-theatre.com informs the user that, in this case, not all browser functionalities may be available.

If the user refuses to accept cookies in their device or browser, or if the user deletes those already stored, they are informed that their navigation and experience on the site may be limited. This may also be the case when https://www.hotel-coulisses-du-theatre.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In such cases, https://www.hotel-coulisses-du-theatre.com declines any responsibility for the consequences related to the degraded functioning of the site and services potentially offered by https://www.hotel-coulisses-du-theatre.com resulting from (i) the refusal of cookies by the user, (ii) the inability of https://www.hotel-coulisses-du-theatre.com to store or retrieve the necessary cookies for their functioning due to the user’s choice.

The user can at any time express and modify their preferences regarding cookies. https://www.hotel-coulisses-du-theatre.com may also engage external service providers to help collect and process the information described in this section.

Finally, by clicking on the dedicated social media icons (Twitter, Facebook, LinkedIn, Google Plus) appearing on the site https://www.hotel-coulisses-du-theatre.com or its mobile app, and if the user has accepted the placement of cookies by continuing their navigation on the website or mobile app of https://www.hotel-coulisses-du-theatre.com, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on their devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices with your consent, by continuing your navigation on the website or mobile app of https://www.hotel-coulisses-du-theatre.com. At any time, the user can withdraw their consent for https://www.hotel-coulisses-du-theatre.com to place such cookies.

9.2. Internet Tags (“Tags”)

https://www.hotel-coulisses-du-theatre.com may occasionally use Internet tags (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and 1×1 GIFs) and deploy them via a web analysis partner who may be located (and thus store the corresponding information, including the user’s IP address) in a foreign country.

These tags are placed in both online advertisements allowing users to access the site and on various pages of the site.

This technology allows https://www.hotel-coulisses-du-theatre.com to evaluate visitor responses to the site and the effectiveness of its actions (for example, how many times a page is opened and which information is viewed), as well as the user’s use of the site.

The external provider may collect information about site visitors and other websites through these tags, create reports on the site’s activity for https://www.hotel-coulisses-du-theatre.com, and provide other services related to its use and the Internet.

 

10. Applicable Law and Jurisdiction

Any dispute related to the use of the site https://www.hotel-coulisses-du-theatre.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Saint-Quentin.